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European companyFounded in 2014Built and operated in EuropePayments secured by Stripe
Gradax

A showroom that is open at eleven at night

Websites, visualisation and quoting for flooring businesses, built around a purchase people research for weeks.

Sold as
One contract
Starts with
A free review

The vendors we build on, operate and resell.

  • Cisco
  • HPE
  • Dell
  • Lenovo
  • Veeam
  • WordPress
  • WooCommerce
  • Google
  • Stripe
  • Zoho
  • Atlassian

Flooring is researched far longer than it is bought. People look at options for weeks, mostly in the evening on a phone, and then visit one or two showrooms with a decision largely made. The site is the showroom for that period and most flooring sites are a phone number.

Quoting needs area, subfloor and fitting, and customers rarely know any of it, so the enquiry either becomes a survey visit or a guess. Firms that let a customer estimate their own area convert far more of the research traffic.

The search side is not separate from that. Flooring type searches, engineered wood, laminate, vinyl or carpet, plus a town and a great deal of price research. Ranking for those means the pages exist, the business is verified where it operates, and the reviews are real and recent.

How an order moves through a flooring business

The decision is made online over weeks, and the order is won or lost at the survey.

  1. Weeks of evening research

    Researchers leave without a trace, so samples and room estimates give them a reason to leave details.

  2. Samples and estimate

    Samples posted with no follow-up go cold, so each sample request becomes a lead with a reminder.

  3. Survey and measure

    Subfloor problems found on fitting day blow the price, so the survey records them before the quote.

  4. Order and fitting day

    Stock that arrives late moves the fitter, so delivery and fitting are booked together against the order.

What people in this trade ask us

Should prices be on the site?
Per square metre, with fitting stated separately. Hiding it sends the researcher to a competitor who shows it, and they do not come back.
Does a room estimator work?
It converts far better than a contact form, because it gives the visitor something useful before asking for anything.
Do we need a big product catalogue?
Not big, but honest. A catalogue full of ranges you cannot actually supply produces enquiries you have to disappoint.
Can customers order samples online?
Yes, as a small paid or free order with their address. It turns an anonymous researcher into a named lead with a real interest.
Can the site show what is actually in stock?
Yes, if your stock or price list can be read automatically. Showing a range you cannot supply for weeks produces enquiries you then have to disappoint.

The infrastructure under it

Managed by the engineers who build the software, on the same contract and the same bill.

Web Hosting

Range pages full of close-up photographs must load fast on a phone in the evening, when the research happens.

A developer working on a website on a laptop in an office.

Cyber Security

Sample orders and survey bookings hold home addresses and card payments, so the shop has to be watched.

Two monitors showing security logs in a dark room.

What one contract covers

  • One contract. The build, the infrastructure and the work that brings people to it, on one invoice.
  • A named team. The person on the first call stays on the project. No account managers, no handoffs.
  • Operated, not delivered. We keep it running after launch: patching, backups, monitoring and the phone when it breaks.
  • European hosting. Servers in Europe, run by us, with the data staying where you expect it to.
  • Monthly reporting. What changed, what it cost and what it produced, in language you can forward to a board.
  • No lock-in. The code, the domains and the accounts are yours. Leaving is a handover.

See what is costing you customers before you spend anything.

A senior engineer walks your site, your search presence and the way enquiries reach you, then writes down the three things worth fixing first.

  1. 01You tell us what is not working
  2. 02We review the site, the search presence and the enquiry path
  3. 03You get the three fixes worth doing, and what each is worth