The person who built it is gone
A freelancer moved on, or the agency stopped answering. Nobody has the passwords, and nobody knows what is installed.
Website maintenance services, so you can stop thinking about your site.
Updates, security, backups and small changes, handled by engineers who look after your website as if it were theirs.
Kept up to dateThe site, its plugins and its theme, updated and checked.
ProtectedHardened, watched and cleaned by people.
Backed upCopies we have restored, so we know they work.
Small changes doneAsk in plain words. We make the change.
Technologies and platforms we work with.
Website maintenance, explained in one minute.
Think of a car. It runs better and breaks less when someone services it. Your website is the same, and we are the people who service it.
- Step 1You tell us about your siteIts address and what it does for your business. That is all.
- Step 2We take care of itUpdates, protection, copies and small changes, done by our engineers.
- Step 3You stop thinking about itYour site keeps working, and you keep running your business.
Request a quote No technical words needed. Write to us the way you would explain it to a friend.
What is website maintenance?
The work that keeps a website safe, fast and correct after it goes live.
A website is not a printed brochure. It is software, built from a content management system such as WordPress, a theme, a set of plugins and a server. Each of those parts gets updates, and each update fixes something: a bug, a slow page or a security hole that attackers already know about.
Think of it like the car you use for work. You do not wait for the engine to fail before booking a service. Maintenance is the regular service for your website: updates applied carefully, a security certificate that never expires, copies of the site kept somewhere safe, and someone to make the small changes your business needs.
Some people call it website management or website administration. The name matters less than the result: you stop thinking about the site, and it keeps bringing you customers.
- Updates to the site, plugins and theme
- Security hardening and clean-up
- Backups tested by restoring them
- Small changes to text, images and pages
Not sure where to start? Tell us what you have, and we will tell you what it needs.
Signs your website needs maintenance.
Left alone, a website slowly breaks, and usually at the worst moment. If one of these sounds familiar, it needs someone looking after it.
Updates wait until something breaks
Plugins and themes are years behind, and every update feels like a gamble, so nobody presses the button.
A one-line change takes weeks
New opening hours or a new price should take minutes, not a chain of emails and a separate quote.
You are not sure it is safe
A warning in the browser, spam arriving through the contact form, or a page on your site you did not write.
Tell us about your site. We will tell you what it needs.
Send us the address. We look at it and come back with a plain written offer for looking after it.
Everything your website needs, in one place.
One team holds every job a website needs after launch. You never chase five people.
Your website
- Updates
- Protection
- Backups
- Changes
- Speed
- UpdatesThe site and its add-ons, kept current and checked after.
- ProtectionLocked against break-ins, and cleaned if something gets in.
- BackupsCopies of your site, tested so we know they work.
- ChangesNew text, photos or prices. Ask, and it is done.
- SpeedPages that open fast, so visitors do not leave.
- Contact formsChecked, so messages from customers reach you.
Want all of this for your site? Tell us its address.
Request a quoteWhat our website maintenance services include.
One team, one plan, one place to ask. Four things we look after for you, every month.
Updates, done safely
The site software, its plugins and its theme, kept current without the site going down.
- Updates tested before they reach your live site
- Plugins and theme kept compatible
- Unused plugins removed, so there is less to attack
Security, watched by people
Weak spots closed and suspicious activity looked at by an engineer, not ignored.
- Logins protected with two-step sign-in
- Changes to files flagged and checked
- Malware removed and the gap closed
Backups you can trust
Copies of the whole site, kept apart from it, and tested by restoring them.
- The files and the database, both
- Kept away from the site itself
- Restored on purpose, so we know they work
Small changes, and someone to call
Text, images and sections updated for you, by people who already know your site.
- Ask in plain words, by email or a call
- New team members, prices and opening hours
- Bigger work gets its own offer first
Can you take over a website another company built?
Yes. You do not need to start again. Most websites can be taken over as they are, and this is how we do it.
We check the site
Software versions, security, backups, speed and who has access today. We look before we promise anything.
We tell you what we found
In plain words: what is fine, what is risky and what we would fix first, with a written offer.
We take it over
Passwords, hosting and the domain collected in one place, in your name, with nothing offline for your visitors.
We look after it
From then on the updates, security, backups and small changes are ours. You get on with your business.
Ask us to check your website.Send the address and what worries you. We will tell you honestly what we see, whoever built it.
Who does what?
Your part is short. Ours is the long list.
What you do
- Run your businessServe your customers. That is your job, not your website.
- Tell us what to changeOne message, in plain words, when you need something new.
What Gradax does
- Keep it updatedEvery update tested, so nothing breaks.
- Keep it safeWatched for attacks and fixed when needed.
- Keep copiesSo a bad day never means a lost website.
- Make your changesText, photos, pages, done for you.
- Fix problemsWhen something goes wrong, we are the ones who fix it.
- Spot trouble earlyWe look for problems before your customers see them.
How do you keep my website secure?
Work with us and we take care of everything, including top-level cyber security on the site and on the servers underneath it.
- Protected loginsTwo-step sign-in for every admin, and old accounts removed so former staff cannot get back in.
- A hardened siteWeak settings closed and important files protected from being changed.
- Watched for troubleRepeated login attempts and changed files are checked by an engineer.
- A secure connectionThe padlock in the browser kept valid, so visitors never see a warning.
- Malware cleanedIf something gets in, we remove it, close the gap and tell you what happened.
Is hosting included in website maintenance?
Hosting is a separate plan, so you only pay for what your site needs. The same team runs both.
Hosting is the server your website lives on. Maintenance is the care of the website itself. We keep them apart on purpose: a five-page company site and a busy shop need very different servers, and you should not pay for one you do not need.
If you want both from one team, we host the site on our cloud, in Europe or the United States, with caching and a content delivery network for speed. Happy with your current host? We maintain the site where it is.
- Managed WordPress hostingServers set up for WordPress, run by us.
- Sized to your siteEnough room for your traffic, nothing wasted.
- Or your current hostWe can maintain the site where it is today.
- Yours to keepThe domain and the content stay in your name.
Owners who keep their site with us often need these too.
Connected work, from the same team. One offer can cover all of it.
Ask for all of it in one offerWhy choose Gradax for website maintenance?
Six reasons owners give us when we ask why they wrote to us and not to someone else.
- Building since 2014More than a decade of building and running software for businesses like yours.
- Built and operated in EuropeA European company with its engineers in Romania, working under EU rules.
- One team for everythingSoftware, cloud and security from the same people. Nobody blames another supplier.
- A written offer firstWhat we do and what it costs, on paper, before any work starts.
- Everything in your nameCode, content, domain and data stay yours. Leaving means a handover, not a fight.
- Engineers you can talk toYou speak with the people who do the work, in plain words.
Read how we work or our story, or ask us directly.
What changes when someone maintains your website.
You get back to running your business, not your website.
Left on its own
- You find out the site is down from a customer
- Updates are skipped because nobody wants to break it
- Every small change is a new quote and a long wait
- Nobody knows if the backups would actually restore
- A hacked page stays up for days before anyone notices
Looked after by Gradax
- Engineers notice problems and deal with them
- Updates are made and checked, every time
- Small changes are part of the plan
- Backups are tested by restoring them
- Security issues are cleaned up and explained to you
Want the column on the right? It starts with one conversation.
Worried about something? Most owners are.
These are the questions owners ask us before they write. The answers are short.
I do not understand anything technical.
You do not need to. We speak plain words, and we do the technical part.Someone else built my site.
That is fine. We take over sites built by other people every day.I do not know what it will cost.
You get a written offer before we start. No surprises.Will I lose control of my site?
No. The site, the domain and the content stay in your name.
Another worry? Ask us. A question costs nothing.
Ask it on a callHow much does website maintenance cost?
It depends on the website, so we do not print one price for every site.
A five-page company site and an online shop with thousands of products need very different amounts of care. We look at your site first, then send a written offer that says exactly what is covered. No hidden extras, and no invoices for work you did not ask for.
WordPress sites and online shops are maintained the same way. Hosting, if you want it from us, is priced separately on the cloud page.
- Size of the siteHow many pages, languages and forms it has.
- How it is builtWordPress, a shop, or a custom system.
- Shop or notPayments and stock need more care.
- How much changesHow often text and pages are updated.
- Its current stateAn outdated site needs work before routine care.
- How involved you want usFrom quiet upkeep to a hands-on partner.
Connected service
Want a full health check of your site first?
An IT audit tells you, on paper and in plain words, what state your site is in, what is risky and what to fix first.
Free
Not ready for a quote? Start with the free review.
A senior engineer looks at your site on a phone, how people find it and the route an enquiry takes to reach you, then writes down the three things worth fixing first. It costs nothing.
Websites we maintain, by industry.
Clinics, workshops, firms and shops. Every business with a website needs it looked after. Read how we work in your sector.
- Construction & TradesQuotes, sites and crews
- Professional ServicesBilling, portals and case files
- Healthcare & ClinicsAppointments and records
- Retail & E-CommerceSelling online, and the stock
- HospitalityBookings, menus and orders
- Real EstateListings, leads and viewings
- Education & TrainingEnrolment and courses
- Electrical Contractors
- Dental Clinics
- Beauty Salons & Barbers
- Architecture Practices
- Marketing Agencies
- Cafés & Bakeries
- Painting & Decorating
- Metalwork & Fabrication
- Locksmiths
- All industries
Your sector is not listed? We work with every kind of business.
Related services and catalogue work.
When your site needs more than looking after.
- ServiceBusiness WebsiteWhen the site is too old to maintain and it is time for a new one.See the service
- ServiceOnline Shop (E-commerce)A shop built to sell, then maintained by the same team.See the service
- ServiceGoogle Ranking (SEO)A maintained site is the base. This brings people to it.See the service
- ServiceSoftware MaintenanceFor custom systems, portals and bigger shops.See the service
Fixed-scope work from the catalogue
- Web & CommerceConversion landing pageOne page, one offer, built and measured as a single job.See what is included
- Web & CommerceBusiness website buildA site of up to twenty pages, built, written and launched as one job.See what is included
- Content & CopyContent localisationThe same site in another language, adapted rather than translated.See what is included
- Web & CommerceSite speed optimisationMeasured, fixed and measured again, with the numbers from your real pages.See what is included
What happens after you contact us.
No pressure and no obligation. Pick the door that suits you.
- We read it and replyAn engineer reads your message, not a sales script, and answers in plain words.
- We talk it throughA short conversation about your business. No technical words needed.
- You get a written offerWhat we would do and what it costs, on one document. You decide.
- No obligation
- Your details stay with us
- Plain words, no jargon
Questions owners ask about website maintenance.
What does website maintenance include?
Updates to the site software, plugins and theme, security checks and protection, backups that we test by restoring them, and small changes to text, images and pages. One team does all of it.
What is the difference between website maintenance and website management?
They are mostly the same thing. Website management, or website administration, usually means the same regular care: updates, security, backups and changes. We call it maintenance and include all of it.
Do you maintain WordPress websites?
Yes. WordPress sites are the most common sites we maintain, including WooCommerce shops. We keep the core, theme and plugins updated, compatible and secure.
Is hosting included?
No. Hosting is a separate plan on our cloud, so you only pay for the server your site needs. If you are happy with your current host, we can maintain the site there.
Can you take over a site another company built?
Yes. We check it first, tell you what we found in plain words, and then take it over without the site going offline.
What happens if my website gets hacked?
We clean it, close the gap that let the attacker in, restore a clean copy if needed, and explain what happened.
How much does website maintenance cost?
It depends on the size of the site, how it is built and how much changes. We look at the site and send a written offer that says exactly what is covered.
What counts as a small change?
Updating text, swapping images, adding a team member or a new section to a page. Bigger work, like a new feature, gets its own offer first.
Do I still own my website?
Yes. Your domain, your content and your site stay yours. If you ever leave, we hand everything over.
Explore more.
Other services, the cloud underneath them, and the words worth knowing.
Hand us the website. Keep your evenings.
Work with us and we take care of everything: the site, its security and the servers underneath.