Chosen by a family, in a hurry, under stress
Websites, rota and visit systems for home care providers, built around the person choosing, who is usually not the person receiving care.
- Sold as
- One contract
- Starts with
- A free review
Home care is almost always chosen by an adult child under pressure, often after a hospital discharge, with days rather than weeks to decide. They are looking for regulatory standing, real staff and evidence of reliability, and they are frightened of getting it wrong.
Operationally it is a rota problem with legal weight. Visits have times, staff have qualifications, and a missed visit is a safeguarding matter rather than an inconvenience. Most providers run this on a system that cannot prove what happened.
The search side is not separate from that. "Home care" and "care at home" plus a town, searched by a family member rather than the client. Ranking for those means the pages exist, the business is verified where it operates, and the reviews are real and recent.
What we build for home care & support
- A site that speaks to the familyInspection standing, staff vetting and what a visit actually involves, said plainly.
- Rota and visit recordsWho went, when, and what was done, recorded at the door rather than reconstructed.
- Enquiries answered fastA discharge decision is made in days. An enquiry that waits until Monday is lost.
- Local searchPresent in every area you cover, because families search their own town.
How a care package moves through a home care provider
From the family's first call to the hundredth visit, every step needs a record someone can trust.
Family enquiry
It stalls when an enquiry made on Friday is answered on Monday, and it moves when every enquiry reaches a named person the same day.
Assessment and care plan
It stalls when the plan is written on paper and typed up later, and it moves when it is captured once and shared with every carer who needs it.
Visits on the rota
It stalls when a carer is off sick and gaps are found by phone, and it moves when the rota shows uncovered visits the moment they appear.
Records and invoicing
It stalls when invoices are rebuilt from timesheets at month end, and it moves when recorded visits become the invoice and the evidence.
Services that go with it
What usually comes next, once the first piece is running, and why it matters in this trade.
- Mobile Apps (iOS & Android)Carers record visits at the door on their own phones, often with poor signal, so the app has to work offline.
- System IntegrationRecorded visits feeding payroll and council invoicing removes the month-end reconciliation that eats a coordinator's week.
- IT AuditCarers come and go, and each one who leaves may still have client addresses and notes on a personal phone.
What people in this trade ask us
What convinces a family?
Can carers record visits from a phone?
How fast do we need to reply?
Can families see what happened on each visit?
What if a carer has no signal at the door?
The infrastructure under it
Managed by the engineers who build the software, on the same contract and the same bill.
Backup & Recovery
Visit records are the evidence in a safeguarding review or inspection, and must be retrievable years later.
Cyber Security
Client records, medication notes and door codes on carers' phones are among the most sensitive data a small business holds.
Priced and ready to order
A fixed scope and the price on the card. The line on each one is why it matters in this trade.
One-timeWebsite copy rewritePages that explain the options in the words families use when they are worried.from €690one-time
MonthlyLocal search setupListings for each area you cover, since families look for care close to home.from €290per month
ScopedWorkflow automationVisit schedules and family updates sent without the office retyping them.from €1,200on scope
What one contract covers
- One contract. The build, the infrastructure and the work that brings people to it, on one invoice.
- A named team. The person on the first call stays on the project. No account managers, no handoffs.
- Operated, not delivered. We keep it running after launch: patching, backups, monitoring and the phone when it breaks.
- European hosting. Servers in Europe, run by us, with the data staying where you expect it to.
- Monthly reporting. What changed, what it cost and what it produced, in language you can forward to a board.
- No lock-in. The code, the domains and the accounts are yours. Leaving is a handover.
See what is costing you customers before you spend anything.
A senior engineer walks your site, your search presence and the way enquiries reach you, then writes down the three things worth fixing first.
- 01You tell us what is not working
- 02We review the site, the search presence and the enquiry path
- 03You get the three fixes worth doing, and what each is worth