Repeat prescriptions are the relationship
Websites, ordering and reminder systems for independent pharmacies, built around repeat scripts and the services beside the counter.
- Sold as
- One contract
- Starts with
- A free review
An independent pharmacy competes with chains on convenience and loses on price, so the ground it can win on is the repeat prescription: knowing what is due, having it ready, and telling the patient it is ready. That is a service problem, not a stock problem.
The second front is the services beside dispensing. Vaccinations, health checks, travel clinics and consultations carry real margin, and most independents offer them without anybody outside the shop knowing they exist.
The search side is not separate from that. "Pharmacy near me" and "pharmacy open now", plus service searches like flu vaccination or travel vaccinations with a town. Ranking for those means the pages exist, the business is verified where it operates, and the reviews are real and recent.
What we build for pharmacies
- Repeat ordering onlinePatients request a repeat from their phone and are told when it is ready, instead of coming in twice.
- A site that lists the servicesThe vaccinations, checks and consultations you offer, bookable, because nobody knows about them otherwise.
- RemindersDue dates for repeats and seasonal services, sent without anybody being on a phone.
- Local searchOpening hours that are correct, which is the single most-checked fact about a pharmacy.
How a repeat prescription moves through a pharmacy
The patient sees one collection; behind it are four handovers where a repeat can go missing.
Repeat requested
It stalls when the patient phones or calls in to ask, and it moves when they request it from their phone in a minute.
Prescription arrives
It stalls when the pharmacy chases a missing script by phone, and it moves when outstanding requests are visible in one list.
Dispensed and checked
It stalls when stock is short and nobody tells the patient, and it moves when a message says what is delayed and when it will be ready.
Ready to collect
It stalls when the patient arrives too early and comes back twice, and it moves when they are told the moment the bag is on the shelf.
Services that go with it
What usually comes next, once the first piece is running, and why it matters in this trade.
- System IntegrationA repeat request that drops straight into the dispensing queue is one less note copied from an email at the counter.
- Online Shop (E-commerce)Non-medicine lines like skincare and baby care can sell online, where the chain is the only alternative most people see.
- IT AuditCounter PCs, shared logins and old patient files on a back office machine are where pharmacy data actually leaks.
What people in this trade ask us
Is this allowed with patient data?
Will patients use online ordering?
How do we get people to book the services?
Can we take bookings for vaccinations online?
Can we offer delivery to housebound patients?
The infrastructure under it
Managed by the engineers who build the software, on the same contract and the same bill.
Cyber Security
Repeat requests carry names, addresses and medicines, which is exactly the data a pharmacy must not expose.
Backup & Recovery
Service consultation records and consent forms have to be produced on request long after the patient has left.
Priced and ready to order
A fixed scope and the price on the card. The line on each one is why it matters in this trade.
MonthlyLocal search setupAccurate hours for every branch, including late and weekend cover, where people look first.from €290per month
ScopedAccessibility remediationA site older customers and people with low vision can use, with the audit that shows it.from €890on scope
ScopedBusiness website buildPages for services such as vaccinations and consultations, which people search for by name.from €2,400on scope
What one contract covers
- One contract. The build, the infrastructure and the work that brings people to it, on one invoice.
- A named team. The person on the first call stays on the project. No account managers, no handoffs.
- Operated, not delivered. We keep it running after launch: patching, backups, monitoring and the phone when it breaks.
- European hosting. Servers in Europe, run by us, with the data staying where you expect it to.
- Monthly reporting. What changed, what it cost and what it produced, in language you can forward to a board.
- No lock-in. The code, the domains and the accounts are yours. Leaving is a handover.
See what is costing you customers before you spend anything.
A senior engineer walks your site, your search presence and the way enquiries reach you, then writes down the three things worth fixing first.
- 01You tell us what is not working
- 02We review the site, the search presence and the enquiry path
- 03You get the three fixes worth doing, and what each is worth