Every call asking where it is, is a cost
Portals, tracking and quoting systems for transport and logistics operators, built around the questions customers ask all day.
- Sold as
- One contract
- Starts with
- A free review
A haulage or logistics business is interrupted constantly by one question: where is my delivery. Every one of those calls costs a person's attention, and none of them add anything, because the answer already exists in a system the customer cannot see.
The second cost is quoting. Freight pricing depends on route, weight, volume and timing, and most operators quote by hand, which is slow enough that customers ask two other people at the same time.
The search side is not separate from that. Route and service searches: pallet delivery, groupage, refrigerated transport, plus origin and destination countries. Ranking for those means the pages exist, the business is verified where it operates, and the reviews are real and recent.
What we build for transport & logistics
- A customer portalWhere a consignment is, without a phone call, which is most of your inbound calls gone.
- Quotes from a structureRoute, weight and service turned into a figure quickly, so you are first rather than third.
- Connected to your systemsTransport management and accounting in step, without a day of retyping at month end.
- A site that states the networkWhere you go and what you carry, which is the only thing a freight buyer is looking for.
How a consignment moves through a transport operator
The truck is rarely the slowest part; the paperwork and the phone calls around it are.
Quote requested
It stalls when a planner prices every request by hand, and it moves when route, weight and service produce a figure in minutes.
Booking and planning
It stalls when bookings arrive by email and are retyped into the planning system, and it moves when they land there directly.
Collection and delivery
It stalls when proof of delivery is a paper note in the cab for a week, and it moves when the driver captures it on a phone at the door.
Invoicing the job
It stalls when invoices wait for paperwork to come back to the office, and it moves when proof of delivery triggers the invoice.
Services that go with it
What usually comes next, once the first piece is running, and why it matters in this trade.
- Mobile Apps (iOS & Android)Drivers need proof of delivery, photos and signatures captured at the door, and the app has to work without signal.
- Business Platforms (Custom CRM & ERP)Operators who outgrow spreadsheets but find packaged transport software rigid often need a system built to their own routes.
- Google Ranking (SEO)Freight buyers search by lane and service, and a page per route you actually run is how they find you.
What people in this trade ask us
Will customers use a portal?
Can it handle our pricing rules?
Do we need tracking on every consignment?
Can drivers capture proof of delivery on their phones?
Can large customers send bookings straight from their systems?
The infrastructure under it
Managed by the engineers who build the software, on the same contract and the same bill.
Application Hosting
Customers check the portal at all hours and drivers upload from the road, so it cannot go down at night.
Backup & Recovery
Proofs of delivery and consignment notes settle disputes months later, and must be retrievable when a claim arrives.
Priced and ready to order
A fixed scope and the price on the card. The line on each one is why it matters in this trade.
ScopedSystem integrationTransport system, customer portal and invoicing connected, so a delivery is recorded once.from €1,800on scope
ScopedReporting dashboardOn-time rates, loads and margins in one dashboard that updates itself.from €890on scope
ScopedWorkflow automationProof of delivery and status updates sent without anyone copying them out.from €1,200on scope
What one contract covers
- One contract. The build, the infrastructure and the work that brings people to it, on one invoice.
- A named team. The person on the first call stays on the project. No account managers, no handoffs.
- Operated, not delivered. We keep it running after launch: patching, backups, monitoring and the phone when it breaks.
- European hosting. Servers in Europe, run by us, with the data staying where you expect it to.
- Monthly reporting. What changed, what it cost and what it produced, in language you can forward to a board.
- No lock-in. The code, the domains and the accounts are yours. Leaving is a handover.
See what is costing you customers before you spend anything.
A senior engineer walks your site, your search presence and the way enquiries reach you, then writes down the three things worth fixing first.
- 01You tell us what is not working
- 02We review the site, the search presence and the enquiry path
- 03You get the three fixes worth doing, and what each is worth