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European companyFounded in 2014Built and operated in EuropePayments secured by Stripe
Gradax

The enquiry that waits a day goes somewhere else

Websites, intake and matter systems for law firms, built around the practice areas that actually bring work and the intake that loses it.

Sold as
One contract
Starts with
A free review

The vendors we build on, operate and resell.

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Legal enquiries are urgent to the person making them and rarely urgent to the firm receiving them. Somebody who has just been dismissed, injured or served with something will contact three firms, and the one that responds first with a human being wins a disproportionate share regardless of quality.

Inside the firm, the cost is in matter administration. Documents, deadlines, client updates and time recording live in different places, and the reconciliation between them is unbilled work that senior people end up doing.

The search side is not separate from that. Practice-area searches with a location: employment solicitor, conveyancing quote, personal injury claim, family law. Nobody searches for a firm's name until they already have it.

How a matter moves through a law firm

A matter is won at intake and lost in administration, and both ends are where the hours disappear.

  1. First enquiry

    The enquiry sits in a shared inbox overnight, so it is routed by practice area and acknowledged within minutes.

  2. Conflict check and engagement

    Conflict searches across old matters rely on somebody's memory, so one searchable record of clients and matters answers it before the letter goes out.

  3. Working the matter

    Key dates live in one fee earner's diary, so deadlines are attached to the matter and visible to everybody working on it.

  4. Time and billing

    Time recorded at month end is time forgotten, so recording sits beside the documents and the bill draws from it directly.

What people in this trade ask us

How secure is a client portal?
Access controlled per matter, everything logged, hosted in the EU. We can put the specifics in writing for your compliance file before you commit to anything.
Which practice areas should have their own pages?
The ones you want more of, not the ones you happen to do. A page for a service you would rather not take on works, which is the problem.
Do we need to answer enquiries out of hours?
You need to acknowledge them out of hours. An automatic confirmation with a real timescale holds an enquiry that silence loses.
Can our old case management data move to a new system?
Usually, if the old system can export it. We run the migration on a copy first and check it with you matter by matter before anything is switched over.
Should we take payments on account online?
For fixed-fee work such as conveyancing or a will, yes, it removes a chasing step. Where the money lands follows your client account rules, and we set it up around them.

The infrastructure under it

Managed by the engineers who build the software, on the same contract and the same bill.

Backup & Recovery

Matter files must be kept for years after a matter closes, and a lost file is a professional problem.

A storage unit with a row of drive bays.

Cyber Security

Conveyancing completion funds are a known target for email interception fraud, so mail and accounts need hardening.

Two monitors showing security logs in a dark room.

What one contract covers

  • One contract. The build, the infrastructure and the work that brings people to it, on one invoice.
  • A named team. The person on the first call stays on the project. No account managers, no handoffs.
  • Operated, not delivered. We keep it running after launch: patching, backups, monitoring and the phone when it breaks.
  • European hosting. Servers in Europe, run by us, with the data staying where you expect it to.
  • Monthly reporting. What changed, what it cost and what it produced, in language you can forward to a board.
  • No lock-in. The code, the domains and the accounts are yours. Leaving is a handover.

See what is costing you customers before you spend anything.

A senior engineer walks your site, your search presence and the way enquiries reach you, then writes down the three things worth fixing first.

  1. 01You tell us what is not working
  2. 02We review the site, the search presence and the enquiry path
  3. 03You get the three fixes worth doing, and what each is worth