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European companyFounded in 2014Built and operated in EuropePayments secured by Stripe
Gradax

Email platform setup and support

Mailchimp, Klaviyo, Brevo or ActiveCampaign set up, migrated or fixed, with your domain properly authenticated.

GradaxEuropean companyOrder outright

Founded 2014Built and operated in Europe3 days to 4 weeks

One supplier of recordOne contract and one team, whoever does the work.
Your data stays in the EUNothing is moved outside the union to be processed.
Priced before it startsConfirmed in writing, and nothing charged until you accept.

About this service

We set up or repair the email platform you send from. That covers sending domain authentication, list import with consent records intact, signup forms, templates and the connection to your shop or CRM. If you are moving platforms, we migrate lists, unsubscribes and automations so nothing is lost or sent to someone who opted out.

Authentication is no longer optional

Since February 2024, Gmail and Yahoo have required anyone sending in bulk to authenticate their domain with SPF and DKIM, publish a DMARC policy, offer one-click unsubscribe and keep spam complaints below 0.3 percent. Many small senders found out when their newsletters started landing in spam or bouncing.

The fix is a handful of DNS records, but they have to be right. A second SPF record breaks the first. A DMARC policy set to reject before you know every service that sends on your behalf can block your own invoices. We list every system that sends email as your domain, from the shop to the helpdesk, and set the records so all of them pass.

Migrations lose more than people expect

Moving from one email platform to another looks like exporting a CSV and importing it. What gets lost is the dangerous part. Unsubscribes, hard bounces and spam complaints live in suppression lists that are often not included in a standard export. Import the contacts without them and you email people who asked you to stop, which is both a legal breach and a fast route to spam folders.

We migrate the suppression lists first, then the contacts with their consent source and date, then tags and segments, then automations rebuilt by hand. A new sending domain or IP also needs warming: we start with your most engaged subscribers and widen over four weeks, so the new platform builds a good reputation before the full list goes out.

What you get

Everything below is in the price. Nothing here is an upgrade.

  • Platform account configured: sender details, domain, branding
  • DNS records for authentication, applied or handed to whoever controls DNS
  • Cleaned and imported contact list with tags and segments
  • Master email template and signup form
  • Setup notes for your team

What changes

  • SPF, DKIM and DMARC set on your sending domain, meeting current Gmail and Yahoo sender rules
  • Contacts imported with consent source and date kept
  • Unsubscribes and bounces carried over, so nobody who left gets emailed again
  • Shop, CRM or form connections tested with a live record

How it runs

  1. Authenticate

    Sending domain records set and verified before anything is sent.

  2. Import

    Contacts cleaned, deduplicated and imported with consent and suppression intact.

  3. Connect

    Forms, shop and CRM linked and tested with a real signup.

  4. Hand over

    A short walkthrough so your team can send without calling us.

Compare the sizes

The standard price for each size. Extras are priced beside it, not hidden behind a call.

Email platform setup and support: what each size includes
IncludedSetup€2903 to 5 working daysSetup and integration€5001 to 2 weeksPlatform migration€1,0502 to 4 weeks
Domain authenticationIncludedIncludedIncluded
Contact import up to 10,000IncludedIncludedIncluded
One master templateIncludedIncludedIncluded
One signup formIncludedIncludedIncluded
Shop or CRM integrationNot includedIncludedIncluded
Segments by purchase or engagementNot includedIncludedIncluded
Three templates: newsletter, promotion, announcementNot includedIncludedIncluded
30-minute training callNot includedIncludedIncluded
Full list migration with suppression listsNot includedNot includedIncluded
Existing automations rebuilt on the new platformNot includedNot includedIncluded
Domain warm-up plan for the first four weeksNot includedNot includedIncluded
30 days of email supportNot includedNot includedIncluded
OrderSelect Select Select

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Your total€500

Continue

The standard price, plus whatever you add. Confirmed in writing before anything starts; nothing is charged until you accept it.

Questions

Which platforms do you work with?

Mailchimp, Klaviyo, Brevo, ActiveCampaign, MailerLite, HubSpot and most others with a standard interface. If you have not chosen yet, we recommend one based on your shop and budget.

Can we import a list we bought?

No. Emailing bought lists breaks data protection law in most of Europe, and the platforms close accounts that do it. We import only contacts who agreed to hear from you.

Why does authentication matter now?

Since 2024, Gmail and Yahoo require bulk senders to authenticate their domain, offer one-click unsubscribe and keep spam complaints low. Without it, mail goes to spam or is rejected.

Related searches

Order it

Standardised enough to order on its own. The price is confirmed in writing before anything starts.