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European companyFounded in 2014Built and operated in EuropePayments secured by Stripe
Gradax

SMS marketing

Text message marketing set up with proper consent, sender ID and automated messages, then the first campaigns sent.

GradaxEuropean companyOrder outright

Founded 2014Built and operated in Europe1 to 15 weeks

One supplier of recordOne contract and one team, whoever does the work.
Your data stays in the EUNothing is moved outside the union to be processed.
Priced before it startsConfirmed in writing, and nothing charged until you accept.

About this service

SMS is opened almost as soon as it arrives, which is exactly why it has to be used carefully. We set up your SMS platform with consent rules that meet the law, register your sender name, build the automated texts that earn most, such as order updates and cart reminders, and write the first campaigns. Message costs are paid to your SMS provider at their rates.

The rules are stricter than for email

Text messages land on a personal device and interrupt whatever the person is doing. Regulators treat them accordingly. In most of Europe you need explicit, separate consent for SMS marketing, distinct from email. Messages must identify the sender and include a simple way to opt out. Some countries also restrict sending at night or on Sundays.

Sender IDs, the name that shows instead of a number, need registering in many countries, and unregistered ones may be blocked or replaced with a random number. We set these up before the first send, and build STOP handling so that an opt-out is removed from every list at once, not just the campaign it came from.

Characters cost money

A standard text message holds 160 characters. Anything longer is split into segments, and each segment is billed. That limit falls to 70 characters if the message contains a single emoji or certain accented letters, because the message switches to a different encoding. A message that looked short can cost three times as much.

We write every campaign to fit one segment where possible and check the encoding before sending. Links are shortened with your own domain, since generic link shorteners are often filtered as spam by mobile networks. Over a list of thousands, these details decide whether SMS pays for itself.

What you get

Everything below is in the price. Nothing here is an upgrade.

  • SMS platform setup and integration with your shop or CRM
  • Consent wording and signup forms
  • Automated text flows
  • Campaign calendar and first campaign messages
  • Results report after the first month

What changes

  • Explicit SMS consent collected and recorded separately from email consent
  • Sender name registered and STOP handling working on every message
  • Automated texts live for the moments where speed matters
  • Campaign messages written to fit one 160-character segment, keeping cost down

How it runs

  1. Comply

    Consent, sender ID, quiet hours and opt-out set up before any message is sent.

  2. Connect

    Platform linked to your shop or CRM and tested.

  3. Automate

    Order, cart and booking texts built for the moments buyers want them.

  4. Send

    First campaigns written, sent and measured.

Compare the sizes

The standard price for each size. Extras are priced beside it, not hidden behind a call.

SMS marketing: what each size includes
IncludedSMS setup€2901 to 2 weeksSetup and automations€5002 to 3 weeksSetup and first quarter€1,0503 weeks, then three months
Platform setup and integrationIncludedIncludedIncluded
Consent forms and wordingIncludedIncludedIncluded
Sender ID registrationIncludedIncludedIncluded
One automated flowIncludedIncludedIncluded
Abandoned cart textsNot includedIncludedIncluded
Order and shipping updatesNot includedIncludedIncluded
Welcome text with offerNot includedIncludedIncluded
Two campaign messages writtenNot includedIncludedIncluded
Twelve campaign messages over three monthsNot includedNot includedIncluded
Segments by purchase historyNot includedNot includedIncluded
Coordination with your email calendarNot includedNot includedIncluded
Monthly reportNot includedNot includedIncluded
OrderSelect Select Select

Add what you need

Choose the size

Add what you need

Your total€500

Continue

The standard price, plus whatever you add. Confirmed in writing before anything starts; nothing is charged until you accept it.

Questions

Can we text our email list?

Not without separate SMS consent. Email consent does not cover text messages under GDPR and electronic marketing rules. We build a way to collect SMS consent from your existing customers.

Why keep messages so short?

A standard text holds 160 characters. Go over and you pay for two or three. A single emoji or accented character can drop the limit to 70, which doubles the cost unnoticed.

How often should we send?

Far less than email. Two to four campaign texts a month is a common ceiling before opt-outs climb. Automated texts sent at the right moment are a different matter.

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Order it

Standardised enough to order on its own. The price is confirmed in writing before anything starts.