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European companyFounded in 2014Built and operated in EuropePayments secured by Stripe
Gradax

Server administration

Your Linux servers patched, monitored, backed up and kept secure, with a monthly report on what was done.

GradaxEuropean companyOrder outright

Founded 2014Built and operated in EuropeOngoing, reported monthly

One supplier of recordOne contract and one team, whoever does the work.
Your data stays in the EUNothing is moved outside the union to be processed.
Priced before it startsConfirmed in writing, and nothing charged until you accept.

About this service

We look after the servers your websites and applications run on. Security updates are applied on a schedule, services are monitored with alerts, backups are run and tested by restoring them, and access is locked down. Every month you get a short report: what was patched, what alerted, what we changed and what needs a decision.

Backups nobody has restored are not backups

Almost every server we take over has backups configured. Fewer have backups that have ever been restored. The job runs every night, the dashboard shows green, and nobody notices that the database dump has been empty for three months, or that the backup lives on the same server it is meant to protect.

We test backups by restoring them to a separate environment on a schedule and checking that the site or application actually works from the restored copy. Backups are stored off the server, and the retention is agreed with you. When something does go wrong, the question is not whether a backup exists but how quickly we can bring the service back, and we know the answer because we have practised.

Patching on a schedule, not when someone remembers

Unpatched servers are the easiest target on the internet. Automated scans look for known weaknesses within hours of their being published. Yet servers often go months without updates because nobody owns the job, or because updating once broke something and everyone has been nervous since.

We patch on a fixed schedule inside an agreed maintenance window, check that services come back afterwards, and plan reboots for kernel updates. Critical security fixes are applied faster. Monitoring watches uptime, disk space, memory, failed logins and certificate expiry, so problems are caught before they become outages. The monthly report lists exactly what was done.

What you get

Everything below is in the price. Nothing here is an upgrade.

  • Initial server audit
  • Monitoring and alerting setup
  • Backup routine with restore tests
  • Monthly maintenance report
  • Server documentation

What changes

  • Security updates applied on a fixed schedule, with reboots planned
  • Uptime, disk, memory and certificate expiry monitored with alerts
  • Backups tested by actually restoring them, not just checking they ran
  • SSH access with keys only, firewall rules documented

How it runs

  1. Audit

    Each server checked for updates, access, backups and exposure.

  2. Harden

    Access tightened, firewall set, monitoring installed.

  3. Maintain

    Patches, checks and restore tests on a schedule.

  4. Report

    A monthly summary of work done and decisions needed.

Compare the sizes

The standard price for each size. Extras are priced beside it, not hidden behind a call.

Server administration: what each size includes
IncludedOne server€290per monthOngoing, reported monthlyUp to three servers€500per monthOngoing, reported monthlyUp to six servers€1,050per monthOngoing, reported monthly
Monthly patchingIncludedIncludedIncluded
Uptime and resource monitoringIncludedIncludedIncluded
Daily backups with a monthly restore testIncludedIncludedIncluded
Monthly reportIncludedIncludedIncluded
Weekly security updatesNot includedIncludedIncluded
Log review for unusual activityNot includedIncludedIncluded
Response to alerts within four working hoursNot includedIncludedIncluded
Alert response within one hour, every dayNot includedNot includedIncluded
Quarterly disaster recovery testNot includedNot includedIncluded
Capacity review and recommendationsNot includedNot includedIncluded
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Add what you need

Choose the size

Add what you need

Your total€500

Continue

The standard price, plus whatever you add. Confirmed in writing before anything starts; nothing is charged until you accept it.

Questions

Which systems do you support?

Ubuntu, Debian, Rocky and AlmaLinux, with Nginx, Apache, Docker, PostgreSQL, MySQL and the usual web stacks. Windows Server on request.

Does this include hosting costs?

No. Servers stay in your account with your provider. We manage them; you pay the provider directly.

What if something breaks at night?

In the largest package, alerts are answered within an hour every day. In the smaller ones, out-of-hours incidents are handled the next working morning unless you add emergency cover.

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Order it

Standardised enough to order on its own. The price is confirmed in writing before anything starts.