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European companyFounded in 2014Built and operated in EuropePayments secured by Stripe
Gradax

Software bug fixes

Bugs in your web application found, fixed and tested, with the cause written down.

GradaxEuropean companyOrder outright

Founded 2014Built and operated in Europe3 days to 4 weeks

One supplier of recordOne contract and one team, whoever does the work.
Your data stays in the EUNothing is moved outside the union to be processed.
Priced before it startsConfirmed in writing, and nothing charged until you accept.

About this service

For web applications with errors that nobody has had time to chase, or a developer who has left. We reproduce each bug, find the cause rather than the symptom, fix it in a branch, test that nothing else broke and explain what happened. Works on most common stacks: PHP, Node.js, Python, Ruby, .NET, React and Vue.

Fixing the cause, not the symptom

The fastest way to fix a bug is to patch the symptom: catch the error, hide the message, add a special case. It looks fixed until the same root cause appears somewhere else, often in a more damaging form.

We trace each bug to its cause before changing code. Sometimes it is a single line. Sometimes it reveals a deeper problem, such as data that was never validated or two parts of the system with different assumptions. We tell you what we found and recommend the right level of fix.

Code someone else wrote

Most bug-fix work happens in codebases written by developers who have since left. Documentation is thin, tests are missing and setting up a working environment takes time. That first day of investigation is not wasted: it is what makes the fixes safe.

Every fix comes as a pull request with a clear explanation, so your team or next developer can review and understand it. Where the codebase allows, we add a test that would have caught the bug, so it cannot quietly return.

If a bug turns out to be much bigger than estimated, we stop and tell you before continuing. You decide whether to proceed, defer it or approach it differently.

  • Bug reproduced before and after the fix
  • Cause explained in plain language
  • Pull request with a reviewable change
  • Test added where practical

What you get

Everything below is in the price. Nothing here is an upgrade.

  • Triage of reported bugs with effort estimates
  • Fixes as pull requests with clear descriptions
  • Tests for fixed bugs where the codebase allows
  • Short report: cause, fix and any related risks

What changes

  • Each bug reproduced before it is fixed, so the fix can be verified
  • Root cause identified and written down, not just the symptom patched
  • Fixes delivered as reviewed pull requests in your repository
  • A test added where practical, so the same bug does not return

How it runs

  1. Reproduce

    Each bug triggered on purpose, so we know exactly what fails.

  2. Diagnose

    The cause traced through code, logs and data.

  3. Fix

    A focused change in a branch, with a test where possible.

  4. Verify

    Fix tested, nearby features checked, then handed over for review.

Compare the sizes

The standard price for each size. Extras are priced beside it, not hidden behind a call.

Software bug fixes: what each size includes
IncludedUp to 3 bugs€2903 to 5 working daysUp to 8 bugs€5001 to 2 weeksStabilisation€1,0503 to 4 weeks
Triage and reproductionIncludedIncludedIncluded
Up to three bug fixesIncludedIncludedIncluded
Pull requestsIncludedIncludedIncluded
Short reportIncludedIncludedIncluded
Tests for fixed bugsNot includedIncludedIncluded
Error monitoring setup if missingNot includedIncludedIncluded
Priority list for remaining issuesNot includedIncludedIncluded
Dependency and security update reviewNot includedNot includedIncluded
Codebase health reportNot includedNot includedIncluded
Two weeks of follow-up fixesNot includedNot includedIncluded
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Your total€500

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The standard price, plus whatever you add. Confirmed in writing before anything starts; nothing is charged until you accept it.

Questions

What if a bug takes much longer than expected?

We tell you before going over the estimate, explain why, and let you decide whether to continue.

Can you work on code someone else wrote?

Yes, that is most of this work. The first day is often spent understanding the codebase and setting up an environment.

Do you fix mobile apps?

Mobile apps are a separate service, mobile app bug fixes, because they need device testing and store releases.

Related searches

Order it

Standardised enough to order on its own. The price is confirmed in writing before anything starts.