Mobile app bug fixes
Crashes and bugs in your iOS or Android app fixed, tested on real devices and released.
GradaxEuropean companyOrder outright
Founded 2014·Built and operated in Europe·3 days to 4 weeks
About this service
For apps with crash reports piling up, bad reviews about the same problem, or a build that no longer compiles after an operating system update. We reproduce issues on real devices, fix them in Swift, Kotlin, React Native or Flutter, test across OS versions and push the update through the stores.
Crashes that only happen on some phones
Mobile bugs are often device-specific. An app runs perfectly on the developer's new phone but crashes on an older Android model with less memory, a different screen size or an older OS version. Crash reports show the problem but not always how to trigger it.
We use crash reporting data to rank issues by how many users they affect, then reproduce them on real devices that match the affected users. Fixes are tested across several devices and OS versions before release.
Store deadlines and OS updates
Apps can break or disappear without any code changes. Google Play requires apps to target recent Android API levels, and apps that fall behind can be hidden from new users. New iOS versions can break older code or require updated SDKs.
Our stabilisation package updates SDKs, target levels and dependencies so the app builds and runs on current versions. We check for policy deadlines and make sure the app remains available in both stores.
After release, we watch crash reports and reviews for a period to confirm the fixes worked and nothing new appeared.
- Crashes ranked by users affected
- Real-device testing across OS versions
- SDK and target level updates
- Post-release monitoring
What you get
Everything below is in the price. Nothing here is an upgrade.
- Triage of crashes and reported bugs
- Fixes in your repository
- Test results across devices and OS versions
- Store release with release notes
- Short report of causes and fixes
What changes
- Crash rate reduced, measured in your crash reporting tool
- Bugs reproduced on real devices before and after fixing
- App building and running on current iOS and Android versions
- Fixed versions released through both stores
How it runs
Triage
Crashes ranked by how many users they affect.
Reproduce
Each bug triggered on a real device and OS version.
Fix
Focused changes, tested on several devices.
Release
Builds submitted and monitored after release.
Compare the sizes
The standard price for each size. Extras are priced beside it, not hidden behind a call.
| Included | Up to 3 issues€2903 to 5 working days | Up to 8 issues€5001 to 2 weeks | OS update and stabilisation€1,0503 to 4 weeks |
|---|---|---|---|
| Triage | Included | Included | Included |
| Up to three fixes | Included | Included | Included |
| Device testing | Included | Included | Included |
| One platform release | Included | Included | Included |
| iOS and Android releases | Not included | Included | Included |
| Crash reporting setup if missing | Not included | Included | Included |
| Remaining issues prioritised | Not included | Included | Included |
| Update to current SDKs and target API levels | Not included | Not included | Included |
| Dependency upgrades | Not included | Not included | Included |
| Two weeks of post-release monitoring | Not included | Not included | Included |
| Order | Select | Select | Select |
Add what you need
Choose the size
Add what you need
Your total€500
ContinueThe standard price, plus whatever you add. Confirmed in writing before anything starts; nothing is charged until you accept it.
Questions
Our app was removed from Google Play. Can you help?
Often this is due to an outdated target API level or a policy issue. We find the cause, fix it and resubmit.
Which technologies do you work with?
Swift and Objective-C, Kotlin and Java, React Native and Flutter.
How long does store review take?
Usually a day or two, sometimes longer. It is outside our control, so we submit as early as possible.
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Order it
Standardised enough to order on its own. The price is confirmed in writing before anything starts.