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European companyFounded in 2014Built and operated in EuropePayments secured by Stripe
Gradax

System Integrations

Make the tools you already pay for talk to each other.

GradaxBilled scoped

Founded 2014Built and operated in EuropeScoped first; a single integration often runs within weeks

One supplier of recordOne contract, one invoice, one team to call.
Your data stays in the EUNothing is moved outside the union to be processed.
Quoted before it startsIn writing, the same day for standard lines.

About this product

The tools you already pay for, made to share data with each other: CRM, accounting, e-commerce, warehouse, support. One record of each customer and order, entered once, correct everywhere.

Every copy-paste is a future error

When systems do not talk, people become the integration: retyping orders into accounting, copying contacts into the CRM, exporting and importing spreadsheets every Monday. It is slow, and every manual step is a chance to get something wrong.

We connect the systems directly, decide which one is the source of truth for each piece of data, and monitor the connection so a failed sync is noticed the same day.

  • Two-way or one-way sync, as the process needs
  • One source of truth for each kind of record
  • Monitoring and alerts on failed syncs
  • Documented, so the next person understands it

What you get

Included in the plan. Nothing here is an upgrade.

  • Integration design and data mapping
  • Build and testing
  • Historic data reconciliation where needed
  • Monitoring and failure alerts
  • Documentation
  • Maintenance when a connected system changes

How it starts

  1. Map

    Which data lives where, and which system wins.

  2. Build

    Connections built and tested on copies of real data.

  3. Switch

    Live, with the old manual step retired.

  4. Maintain

    Monitored, and updated when a system changes.

Questions

What if one system has no API?

There is usually another way in: file exports, a database connection or a scheduled import. We confirm before quoting.

What happens when a system updates?

We monitor the integrations and fix them when a connected system changes, under a maintenance agreement.

Can you fix an integration someone else built?

Yes, after a review of how it works today.

Priced work that goes with it

Also under build & custom work

Get it scoped

The work is not the same size twice, so it is scoped before it is priced. The scoping call costs nothing.