Virtual assistant
A remote assistant for inbox, calendar, bookings, data entry and the admin that piles up.
GradaxEuropean companyOrder outright
Founded 2014·Built and operated in Europe·Ongoing, reported weekly
About this service
For founders and small teams buried in admin. A dedicated assistant handles your inbox triage, calendar and meetings, travel bookings, data entry, document formatting and follow-ups, working from a task list and written procedures so the work keeps going when people change.
Delegation fails without procedures
Many people try a virtual assistant and give up because delegating takes more time than doing the work. Tasks are explained repeatedly, details are missed and quality varies.
We fix that with written procedures. In the first weeks, each recurring task is documented step by step with your preferences. After that, tasks run consistently, and cover during holidays is smooth because the knowledge is written down.
Access without risk
Giving someone access to your email and calendar requires trust and good security. Shared passwords create risk and make it hard to remove access later.
We use delegated access wherever possible, with two-factor authentication. Each tool's access is listed, and everything is removed when the engagement ends.
A weekly summary shows what was done, what is pending and what needs your input. In the first month, a short weekly check-in helps refine priorities and procedures.
- Written procedures for recurring tasks
- Delegated access with two-factor authentication
- Weekly summary of work done
- Named assistant with documented cover
What you get
Everything below is in the price. Nothing here is an upgrade.
- Onboarding and access setup
- Written procedures for recurring tasks
- Daily or weekly task handling
- Weekly summary
What changes
- Inbox triaged daily, with only what needs you left for you
- Calendar managed and meetings scheduled without back-and-forth
- Recurring admin documented and handled reliably
- A weekly summary of what was done and what is pending
How it runs
Onboard
Access set up safely and tasks listed.
Document
Each recurring task written down step by step.
Handle
Tasks done within agreed hours and turnaround.
Review
Weekly summary and adjustments.
Compare the sizes
The standard price for each size. Extras are priced beside it, not hidden behind a call.
| Included | 10 hours a month€290per monthOngoing, reported weekly | 20 hours a month€500per monthOngoing, reported weekly | 45 hours a month€1,050per monthOngoing, reported weekly |
|---|---|---|---|
| Up to 10 hours | Included | Included | Included |
| Email and calendar support | Included | Included | Included |
| Procedures for recurring tasks | Included | Included | Included |
| Weekly summary | Included | Included | Included |
| Daily inbox triage | Not included | Included | Included |
| Travel and event bookings | Not included | Included | Included |
| Data entry and document formatting | Not included | Included | Included |
| Supplier and customer follow-ups | Not included | Not included | Included |
| Research tasks | Not included | Not included | Included |
| Monthly process review | Not included | Not included | Included |
| Order | Select | Select | Select |
Add what you need
Choose the size
Add what you need
Your total€500
ContinueThe standard price, plus whatever you add. Confirmed in writing before anything starts; nothing is charged until you accept it.
Questions
Will we have the same assistant each time?
Yes, a named assistant, with documented procedures so cover is smooth during holidays.
How is our data kept safe?
Access is delegated rather than shared passwords, with two-factor authentication. Access is removed when the engagement ends.
Which hours do you work?
European business hours by default. Other time zones can be arranged.
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Order it
Standardised enough to order on its own. The price is confirmed in writing before anything starts.