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GRADAX

Payment gateway vs payment facilitator

Payment gateway vs payment facilitator: how they differ and which setup suits your business. A gateway moves card data, a facilitator also lets you accept payments under its account.

Payment gateway vs payment facilitator comes down to who holds the merchant account. A payment gateway securely passes card details from your checkout to the payment processor and returns the result, but you usually need your own merchant account with an acquiring bank. A payment facilitator (payfac) lets you accept payments under its own master merchant account, so you can start without applying to a bank yourself.

Services such as Stripe, PayPal and Square work as facilitators and bundle the gateway as well. A separate gateway with your own merchant account suits larger or high-volume businesses that want negotiated rates and more control. Most small and growing businesses start faster with a facilitator.

Side by side

CapabilityPayment gatewayPayment facilitator
What it doesSecurely sends card data to the processor and returns approval or declineLets you accept payments through its master merchant account and handles the whole flow
Merchant accountYou normally need your ownNot needed; you are a sub-merchant
OnboardingSlower: bank underwriting and contractsFast: often a sign-up and short verification
PricingGateway fee plus processor and bank fees, can be negotiatedOften a single flat rate per transaction
PayoutsSettled from your acquirer to your bank accountPaid out by the facilitator on its schedule
ControlMore: choose your processor, routing and ratesLess: the facilitator sets terms and limits
Risk and holdsManaged under your own accountFacilitator may hold funds or pause an account it judges risky
Best forLarger or high-volume merchants, special needsStartups, small shops, businesses wanting to launch fast

What each one is good at

Payment gateway

Included

  • Lower rates are possible at high volume
  • Choose your own acquirer and processor
  • More control over settings and routing
  • Your own merchant account history

Not included

  • Longer and more paperwork to set up
  • Several contracts and fees to manage
  • You carry more of the compliance work

Payment facilitator

Included

  • Start taking payments quickly
  • One provider and one statement
  • Simple, predictable flat rate
  • Compliance and fraud tools are included

Not included

  • Fees are often higher at large volume
  • Funds can be held or an account paused
  • Less negotiation and less control

Choose a payment gateway when

  • Your volume is high enough to negotiate interchange-based pricing
  • You want your own merchant account and relationship with a bank
  • You need to choose or switch processors for cost or coverage
  • Your business type is flagged as high risk by facilitators
  • You need custom routing or several acquirers

Choose a payment facilitator when

  • You want to accept cards within days, not weeks
  • You are a startup or small business without a merchant account
  • You prefer one flat rate and one provider
  • You want fraud tools and compliance handled for you
  • Your volume is modest and predictable

Questions people ask

What is the difference between a payment gateway vs payment facilitator?
A gateway transmits card data between your checkout and the processor. A facilitator also lets you take payments under its own merchant account.
Is Stripe a payment gateway or a payment facilitator?
Stripe works as a payment facilitator and includes gateway functions. The same is true of PayPal and Square.
Do I need a merchant account with a payment gateway?
Usually yes, unless the gateway is bundled with a facilitator service. A merchant account is the account with an acquiring bank that receives your card payments.
Which is cheaper, a payment gateway or a payment facilitator?
A facilitator is cheaper and simpler at low volume. At high volume a gateway with your own merchant account can cost less.

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