One account behind everything you buy from us
The portal that holds your services, your invoices, your tickets and your infrastructure in one place, being built now, in the open, from what clients already ask us for.
Under development, not available to buyA client who buys a website, a server and a mailbox from us currently has three relationships with the same company: one thread about the site, one invoice for the hosting, one person who knows about the mail. That works at the size we are and it does not scale, for us or for them.
The platform is the answer to that: one account where the things you pay for are listed, the invoices are in one place, a ticket can be raised against a specific service rather than into a general inbox, and the infrastructure you run with us can be seen rather than asked about.
What the first version is meant to do
- Show every service you have with us, what it costs and when it renews
- Hold the invoices, so nobody has to search a mailbox for one
- Take a ticket against a named service, with the history attached
- Show the state of the infrastructure you run with us, without asking
More in the product line
Not sure how this applies to you?
A senior engineer walks your site, your search presence and the way enquiries reach you, then writes down the three things worth fixing first. You keep the document either way.